The Social Dilemma features tech experts saying we’re being watched, manipulated, and misled.

Most of the content commerce architecture of the internet is geared toward an impression-based and pay-per-click (PPC) business model that values efficiency and engagement above all else. Even when that engagement is driven by unmoderated, poorly moderated, or officially sanctioned content or Op-Ed pieces (Newsweek) that spread disinformation or spark conspiracy theories that are harmful to society.

As Facebook struggles with waves of misinformation, the company’s political and business concerns are influencing its fact-checking policies.

The rumour that electrified New Zealand over the weekend was largely spread through Facebook-owned platforms. Duncan Greive asks how the government can continue to pay the social media giants to clean up messes they create. Yesterday David Farrier's Webworm newsletter ran an interview with the pr

The pandemic squeezed advertising for the web as well as print, but subscription growth was the best ever for a quarter.

Individuals who believe in disinformation may risk not only their lives but the lives of others. Critics have argued that disinformation has created culture war issues surrounding public health guidance including the recommendation to wear masks. Falsities surrounding COVID-19 have been linked to assaults, deaths, and arsons.

For better or worse, social media platforms are increasingly being used at the very highest levels of our government.

Associations can move beyond the traditional nondues revenue generators of meetings and education and instead turn to a platform business model where they generate income by bringing providers and consumers together.

Facebook’s advertising software is beautifully engineered but it often produces ugly results

While the social media giant says it opposes voter suppression, the data shows a stark picture: Nearly half of all top-performing posts that mentioned voting by mail were false or misleading.